![]() ![]() If you’re using QuickBooks already, GoPayment offers the smoothest integration with in-person payments. Moreover, having to opt for a QuickBooks Online or Desktop package means it is only intended for merchants using QuickBooks for bookkeeping. The limited app features and lack of options to integrate with a receipt printer could be deal-breakers for some merchants. ![]() ![]() QuickBooks GoPayment appears to offer a competitive solution in the mobile card reader market, but there are limitations. Not everyone gets accepted as a merchant. Some users get rejected after signing up, which is because of the stricter sign-up protocols required for a traditional merchant account. We see the app is regularly updated, though, so QuickBooks is keen to fix bugs. bugs where the app does not update after changing some details in the web dashboard. Issues with the app are more frequent, e.g. When it comes to payment issues, there are few complaints apart from occasional slow payouts. Many QuickBooks reviews express that the support feels non-existent, with long holds on the helpline. Though you do get better account stability with GoPayment because of the dedicated merchant account, when there’s an issue with the app or anything else, you may not get good support from the customer service team. There is also an online resource section, community forum for discussions with other QuickBooks users, website chat and Facebook messaging. The support team for QuickBooks Payments is available free by phone on business days between 6am and 6pm. ![]()
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